okay, so here's the story. tell me what you think of this or if there's even anything we can do.
back in february, my husband and i signed up with sprint for cell coverage. a couple of weeks after we signed up, my hubby was able to get an employee discount for our phones from work. he called sprint and had them apply the employee discount. unbeknownst to us, in order for sprint to do that, they had to close the original account and open a new one with a new number. but...they didn't tell us that. so...we continue on with our service, paying our bill and using our phones until about a month ago we received a notice from a collection agency saying that they were collecting around $230 for sprint. well...we were really confused because we've been paying the bill and our phones were still turned on so we thought maybe this was a mistake. we called sprint. through some research and figuring, we figured out that sprint had had to close the first account and open the new one with the